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Free shipping for customers in EU countries
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping Destination Tax included, and free shipping in these countries: , Italy, Germany, France, Finland, Ireland, Belgium, Sweden, Netherlands, Poland, Hungary, Denmark, Romania, Spain, Austria, Bulgaria, Croatia, CZ, Estonia, Greece, Latvia, Lithuania, Luxembourg, Portugal, Slovakia, Slovenia. Transportation Cost And Time We normally ship by UPS or Fedex, tax included, and free shipping. The bike will be delivered within 3-7 working days after placing the order. Battery in stock shipped from Poland, delivery time 3-7 working days; Accessories shipped from China, delivered within 7-12 working days. (Except for days off).
Discover Why Our E-Bikes Have Garnered Positive Feedback From Cyclists.
A better instruction manual, with more detail such as how to adjust the suspension fork.
The bike is easy to assemble and is really great.
Je suis enchanté de mon achat. Velo en parfait etat et les sensations de conduite sont exceptionnelles. je conseille vivement de l’acheter.
Un detail : il manque le rappel de clignotant doirt ou gauche sur lecran central pour ne pas oublier de le laisser activé. cest un détail….
Das Elektrofahrrad Y20-Plus hat eine Tragfähigkeit von 150 kg Seine hervorragenden Bremsen und der Rahmen aus hochfester Aluminiumlegierung sorgen für Sicherheit.
Die Klapp E-Bike sind sehr einfach zu montieren. Die erste Probefahrt war einfach nur ein Genuss. Diese Räder sind so Genial. Wir sind sehr begeistert und haben mit diesem Kauf alles Richtig gemacht.
Das Bike ist sehr stabil gebaut.
... im rein elektrischen Fahrbetrieb erreiche ich eine
Strecke von ca. 70 km.
Im Mischbetrieb
ca. 100 km .
Der kostenlose Ersatzteilversand funktionierte nach
10 Monaten problemlos ...
Prima !
Our customers generally need 15 - 20 minutes to assemble the bike. Does it take too long? Check out the HANEVEAR official YouTube video for help.
The reason why H6S is slightly more expensive is that the frame has a better load-bearing capacity of 180KG, uses waterproof cables to connect electrical components, and comes with more accessories. The rest of the accessories are the same.
No, we only recommend this e-bike to customers who are over 168cm tall.
It can go up to 140km because of its 5 levels pedal assist, 7 speed gear shift and 1152Wh strong battery and also your proper operation.
We provide a 14-day return guarantee, during which customers do not need to bear the return fee. (Except for products with signs of use, scratches, scrapes, used for more than 10km, etc.)
We have a repair center in Germany, Italy and Poland for customers to choose from. In addition, we also provide 12 months of free after-sales service, during which we provide free replacement parts.
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Take 20% off your first order
Enter the code below at checkout to get 20% off your first order