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You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping Destination Tax included, and free shipping in these countries: , Italy, Germany, France, Finland, Ireland, Belgium, Sweden, Netherlands, Poland, Hungary, Denmark, Romania, Spain, Austria, Bulgaria, Croatia, CZ, Estonia, Greece, Latvia, Lithuania, Luxembourg, Portugal, Slovakia, Slovenia. Transportation Cost And Time We normally ship by UPS or Fedex, tax included, and free shipping. The bike will be delivered within 3-7 working days after placing the order. Battery in stock shipped from Poland, delivery time 3-7 working days; Accessories shipped from China, delivered within 7-12 working days. (Except for days off).
The RX20 Pro bike itself is very powerful and easy to set up. Best of the best on the market. Comfortable saddle. The display easy to use between pedal assist modes. The after sales has also been very helpful multiple times. You get immediate replies and problem solving solutions.
Be careful when installing the pedal to put it on correctly or you'll damage the threads.
The bikes best feature is that is very secure. The battery is locked internally not externally so theft is very difficult. Its the perfect bike for doing exploring and for courier type jobs. Its weight is 40kgs so is also hard for a thief to carry off if you have yourself just a disk brake lock on it.
Just be mindful to have a wrench, a bike pump, a scissors (to cut cable ties) and a spare tube with you for long journeys or if you get a flat, it wont be easy to get home. Slime sealant could also be useful.
The bike runs quietly and even the charging sound is low and smooth to the ears.
The RX20 Pro is the best ebike on the market and it truly stands out the best visually than other ebikes. Thanks Hanevear!
Bel design, fatta bene nei dettagli, bici elettrica con doppio motore con cestino forte e resistente e un borsello e specchietti retrovisori, bel display multifunzione, devo ammettere, ho avuto quasi paura nell'acquistare questo prodotto perché aveva 2 recensioni, l ho ricevuta in 2 giorni lavorativi quando invece il tempo stimato di spedizione diceva 2 settimane dunque che dire, soddisfatta in tutto e per tutto!!!!!!!!!! La userò in tratti in salita molto ripidi...l' ho già provata e con il doppio motore sale facilmente raggiungendo il 20 km/h IN SALITA!!!!. Buon divertimento ❤️
Assistenza sempre pronta per rispondere ad ogni tuo dubbio e domanda . Credo ne acquisterò un altra ancora ⚓
Great bike
Praticamente la tiri fuori dalla scatola 5 minuti scarsi per montarla ed è già pronta all'uso . È presente il cesto davanti (da montare) poi un marsupio con dentro pompa chiavi varie e porta cellulare la batteria e il caricatore, è presente anche l'accelleratore già montato.ha il doppio motore nella ruota davanti e in quella dietro disattivabile. Consigliato per persone da 1,70 in sù.
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